About MSCB
A Healthcare Revenue Recovery Partner Built on Experience and Consistency
Our History
Nearly 50 Years of Consistent Growth and Leadership
Founded in 1977, MSCB began by serving one hospital and several local physicians with a focus on performance and long-term partnership. In 1980, operations moved to Paris, Tennessee, where continued growth led to multiple facility expansions in 1990, 1999, 2005, and 2010.
As the healthcare industry evolved, MSCB remained focused exclusively on healthcare, becoming one of the first agencies dedicated entirely to medical collections. That focus created a deep level of expertise in self-pay recovery and revenue cycle support.
Today, MSCB remains one of the largest privately held, owner-operated healthcare collection agencies in the nation. This growth has been driven by a consistent focus on doing the work well, investing in people, training, and technology to deliver strong financial results while maintaining compliance and professionalism in every interaction.
Our Approach
Performance Balanced with Patient Awareness
MSCB understands that every account represents more than a balance, it represents a patient. Recovery is approached with a balance of financial performance and patient awareness, ensuring every interaction reflects the level of care patients received during treatment. Each engagement is structured as an extension of your organization, with clear communication, responsive support, and consistent execution that protects both outcomes and patient relationships.
add Healthcare-focused expertise built over decades
add Flexible solutions tailored to each organization
add Patient-centered communication that protects relationships
add A team committed to consistent, measurable performance
Experienced Across Leading Healthcare EMR Platforms
How We Work
A Consistent, Integrated Partnership
MSCB operates as an extension of your organization, aligning with your existing systems, workflows, communication preferences, and operational structure from the very beginning. Every engagement is designed to integrate seamlessly into your current processes, minimizing disruption for both your internal team and patient experience. With experience across many of the healthcare industry’s leading EMR platforms, MSCB is able to support smoother onboarding, stronger continuity, and more efficient account management across the revenue cycle.
Support is applied at the right stages, communication remains clear and consistent, and performance is monitored closely to ensure reliable results over time.
Our Values
What Drives Our Work
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Consistency
Structured processes ensure reliable performance across every stage.
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Accountability
Every detail is managed with accuracy, ownership, and follow-through.
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Patient-Centered Care
Communication is handled with professionalism, clarity, and care.
★★★★★
Our Results
Performance That Speaks for Itself
MSCB delivers measurable outcomes that support stronger financial performance, including improved cash flow, reduced bad debt, and more consistent results across accounts.
Client relationships are long-standing because expectations are consistently exceeded. As one healthcare partner shared, MSCB was the first vendor to outperform the expectations originally presented.
Healthcare organizations should expect more than acceptable performance, MSCB makes that the standard.
50% Growth
Over the Last 3–5 Years
Since 1977
Decades of Experience
Billions
Revenue Recovered
150+
Healthcare Partners
Careers
Join a Team Focused on Performance and Consistency
MSCB continues to grow by investing in people, systems, and long-term partnerships. We are always seeking dependable, professional individuals who value structure, communication, and meaningful work within the healthcare industry. We value consistency, accountability, and individuals who take pride in doing the work well.
Next Step
Learn What This Could Look Like for Your Organization
Request a proposal to explore how MSCB can support your organization with a structured, compliant approach tailored to your systems and goals.
After you request a proposal, our team will review your organization’s needs and provide a tailored approach designed to align with your structure and workflows.
